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FAQs

One of my carpet cleaners has suggested his truck mount machine generates 240 degrees of water temperature, while a second carpet cleaner stated his machine generates 190 degrees. Will 240 degrees melt my carpet fiber and should I use the hotter temperature?

No and yes. Once the heated water travels down 50-100 feet of hose and goes through the pressurization at the wand, water temperature will drop by 30%. This means 240 degrees is only about 168 degrees at pressurization. 190 degrees amounts to about 133 degrees at pressurization. This will not melt carpet fibers. However, some carpet cleaners do “add” a few extra degrees to their output through the use of a standalone heater in conjuction with their machine. Very few carpet truck mounts attain 240 degrees on their own. Carpet cleaning results are a combination of cleaning chemical dwell time, temperature, agitation, and chemistry. A better quality carpet cleaning chemical, more agitation, and increased dwell time can more adequately offset higher temperatures.

Will carpet cleaning destroy my soil resistant or stain resistant treatment?

No. It is not necessary to reapply soil and stain resistant treatments after every carpet cleaning. However, foot traffic can destroy some soil resist treatments. Soil resist treatments should be reapplied after every two to three carpet cleanings if the carpet is cleaned regularly. Carpet that is not cleaned every 12 to 18 months may require a soil resist treatment after each cleaning.

What’s the connection between vacuuming my carpet and carpet cleaners?

Dirt can play an exponential role in wearing down your carpet by burrowing into the fibers, and shredding away at them with each pass. As professional carpet cleaners, we recommend you vacuum regularly, about once a week, to help extend the life of your carpet. If you or your children have allergies and pets are a part of your family, vacuuming your carpet twice a week and deep cleaning at least 4 times annually are recommended.

Can carpet cleaners clean my carpets properly for $14.95 an area?

Most likely not! While cheap priced carpet cleaning may suit your wallet, you may find yourself frustrated afterwards due to the bad end result! Proper carpet cleaning is a professional, step-by-step process. Sadly, most carpet cleaners don’t know what they’re doing! Go with an affordable, sincere, professional carpet cleaner like Carpet Savers, or “pay a dollar, get a dollar.”

What if I have spots that go away after carpet cleaning, but return a few days later?

Most recurring spots or stains can be traced to inadequate rinsing of spot removal agents. Many commercially available carpet cleaners’ spot removal agents do an excellent job in removing spills, but detergent residues remain behind to attract additional soil. In using any spot removal agent, continue rinsing with warm water and blotting with paper towels until all sudsing has stopped.

What do professional carpet cleaners regard as the difference between stains and spots?

A spot is a discoloration from a dissolvable or removable substance that is lying on or adhering to your carpet fiber, but has not affected the fiber’s color. A stain is a discoloration from any substance that has adversely and sometimes permanently affected the fiber or dye.

Can frequent carpet cleaning damage or destroy my carpet or carpet protection?

Under normal circumstances, carpet cleaning will not destroy soil and stain resistant treatments like Stainmaster® or Wear Dated®; however, foot traffic can damage some soil resist treatments like Teflon® or Scotchguard®. It is not necessary to reapply these treatments after every carpet cleaning, if regular carpet cleaning is performed. Occasional (every two to three years) reapplication of these treatments can enhance the beauty of your carpet.

Which carpet cleaning method is the best choice for carpets?

Carpet cleaners use dry foam extraction, rotary bonett, and hot water extraction/steam cleaning. Of these three carpet cleaning methods, hot water extraction/steam cleaning is the one preferred by Shaw Industries and many other carpet manufacturers. In the carpet cleaning industry, it is the method considered by many to be the best at removing embedded soil and other contaminants.

In your opinion, as professional carpet cleaners, how often should I have my carpets cleaned?

Carpet cleaning should be performed every 12 months at least, even if it does not appear soiled, so that you may protect your investment. Carpet cleaning should occur before the appearance of soil to reduce permanent fiber damage! Regular carpet cleaning using hot water extraction or steam cleaning and vacuuming is important in extending the usable life of your carpet. Some areas of the home may require more frequent cleaning.

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